WorkCover and TAC Physiotherapy in Melbourne
A registered WorkCover and TAC physiotherapy provider at all three clinics, Tullamarine, Carlton and Keilor Downs. We assess the injury, treat it, and build the rehabilitation program that gets you back to your normal duties.
No GP referral needed to start treatment on an accepted claim
Treatment plans and progress reports prepared by your treating physiotherapist
On site rehabilitation gym and VALD strength and movement testing
Same day and next day appointments regularly available
Your WorkCover and TAC treatment pathway
Injured at work or in a transport accident
A work injury and a transport accident injury sit under two different Victorian schemes, WorkSafe for work injuries and the Transport Accident Commission for transport accidents. The clinical pathway is much the same in both. You are assessed, a treatment plan is set with measurable goals, and your progress against those goals is recorded and reported through your program.
Our physiotherapists treat the injuries these patients usually present with, including back and neck strains, shoulder injuries, knee injuries, lifting and manual handling injuries, whiplash, fractures after a period of immobilisation, and post surgical rehabilitation. Treatment is built around returning you to your normal duties and your normal life, at a pace your injury allows.
Starting physiotherapy on a WorkCover claim
Where there is an accepted WorkSafe claim, you can start physiotherapy for the work related injury without a referral from a medical practitioner. You can book straight in and begin treatment.
Once treatment has started, your physiotherapist completes an Allied Health Recovery Management Plan and submits it to your agent. It sets out the goals, the strategies, the expected outcomes and the timelines for your treatment, and it includes your baseline measurements and a psychosocial risk screening questionnaire. Your plan is then reviewed and updated as your capacity changes.
Starting physiotherapy on a TAC claim
If you have a TAC claim number, you can access physiotherapy immediately after a transport accident without a referral from a medical practitioner. Physiotherapy for transport accident injuries can commence within the first 90 days after the accident on that basis.
To continue treatment beyond that first 90 day period, your physiotherapist submits an Allied Health Treatment and Recovery Plan to the TAC. Outcome measures are recorded through your program and provided to the TAC on request, so attending your scheduled reviews is the simplest way to keep your treatment moving without interruption.
What your first appointment involves
Allow around 40 minutes. Your physiotherapist takes a full history of the injury, examines the affected area, explains what they have found and starts treatment where it is appropriate. Baseline measurements are taken at this appointment, because both schemes are built around measured change rather than opinion. You leave with a written program and a clear next step, and your treatment plan is prepared and submitted for you.
Measured progress, not guesswork
All three clinics use VALD force plate and dynamometry equipment to measure strength, balance and movement. Testing produces a recorded number rather than an estimate. On a WorkCover or TAC injury that matters twice over. It tells your physiotherapist whether the program is working, and it gives your plan the objective baseline and outcome data the scheme asks for. Your results are explained to you at the time of testing and repeated through your program, so you can see the change for yourself.
Return to work planning
Getting back to work is part of the treatment, not something that happens after it. Your physiotherapist works to your current capacity, communicates with your employer, your GP and your case manager where your plan requires it, and structures a staged return around the duties you actually perform. Strength and conditioning work is completed in the rehabilitation gym at your clinic, so the loading you need to tolerate at work is rehearsed under supervision before you go back to it.
Gym access at your clinic is arranged with your physiotherapist as part of your rehabilitation program.
What to bring to your first appointment
Your claim number, WorkSafe or TAC
Your employer and case manager details, or your claims agent details
Any certificate of capacity, approved treatment plan or medical referral you have been given
Any scans, reports or surgical protocols relating to the injury
Clothing you can move in that allows access to the injured area
WorkCover and TAC physiotherapy at three Melbourne clinics
All three clinics are registered WorkCover and TAC providers, run the same clinical team and standards, and have an on site rehabilitation gym and VALD testing.
Physiotherapy Tullamarine
Unit 1, 191 Melrose Drive, Tullamarine VIC 3043
03 9116 8691Serving Tullamarine, Gladstone Park, Westmeadows, Airport West, Greenvale
WorkCover in Tullamarine
Physiotherapy Carlton
Unit 2, 221 Drummond Street, Carlton VIC 3053
03 9116 8693Serving Carlton, Parkville, Fitzroy, North Melbourne, Brunswick
WorkCover in Carlton
Physiotherapy Keilor Downs
53 Willys Avenue, Keilor Downs VIC 3038
03 9116 8694Serving Keilor Downs, Keilor, Keilor East, Keilor Park, Taylors Lakes, Sydenham, St Albans, Hillside
WorkCover in Keilor DownsBook your appointment
Book online at Tullamarine, Carlton or Keilor Downs, or call the clinic directly and we will find you the next available time. Have your claim number ready when you book so we can set your file up before you arrive.
The Physio Crew is a physiotherapy practice. We do not provide claims, insurance, legal or financial advice. For questions about your claim, your entitlements or your certificate of capacity, speak with your WorkSafe agent, the TAC or your employer.
Frequently Asked Questions
Yes. All three clinics, Tullamarine, Carlton and Keilor Downs, are registered WorkCover and TAC providers. Bring your claim number to your first appointment along with any approved treatment plan.